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Shield Concierge (Trio HMO plan members)
(855) 747-5800
7 a.m. - 7 p.m., PT | Monday - Friday.
Member Services (Access+ HMO plan members)
(855) 256-9404
7 a.m. - 7 p.m., PT | Monday - Friday.
San Francisco Health Service System
For questions about benefit contribution amounts or other SFHSS health plan offerings.
(415) 554-1750
Monday - Wednesday and Friday 8 a.m. to 5 p.m.; Thursday 10 a.m. to 5 p.m.

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Blue Shield Privacy Office
Get answers to your questions about how Blue Shield protects your privacy and confidentiality.